At Vistone Repair, we aim to provide high-quality services. This Refund Policy outlines when refunds may or may not be issued.

1. No Guaranteed Results

Due to the nature of credit repair, we do not guarantee specific outcomes. Therefore, refunds are not based on results achieved.

2. Eligible Refund Cases

Refunds may be considered in the following situations:

• Duplicate payments
• Billing errors
• Service not started after payment

3. Non-Refundable Services

The following are non-refundable:

• Services already delivered
• Monthly service fees after work has begun
• Administrative or setup fees

4. Refund Request Process

To request a refund:

• Contact our support team via email
• Provide your account details and reason for request
• Allow 7–10 business days for review

5. Approval of Refunds

Refunds are issued at the sole discretion of Vistone Repair after reviewing the case.

6. Processing Time

Approved refunds will be processed within 7–14 business days via the original payment method.

7. Cancellation Before Service

If you cancel before any work has started, you may be eligible for a partial or full refund.